Return Policy

✅ Rygens Return Policy

Effective Date: 11-07-2025

At Rygens, we stand by the quality of our products and want you to shop with confidence.

📌 Return Eligibility

✅ You may request a return within 7 days of receiving your product.
✅ Items must be unused, in original condition and packaging, with all accessories, manuals, and proof of purchase.
✅ Returns are accepted for:

Damaged or defective products
Incorrect items received

📌 Non-Returnable Items

❌ Custom-built PCs and special-order parts may have different return conditions. Once assembled or used, custom builds are generally not eligible for return unless they arrive damaged or DOA (Dead On Arrival).
❌ Opened software, gift cards, or downloadable products are non-returnable.

📌 Return Process

✅ Email us at info@rygens.com within 7 days of delivery, including your order number and reason for return.
✅ Our support team will review your request and guide you through the steps.
✅ Once approved, you’ll receive instructions for safe packaging and shipping back the item.

📌 Important Notes

Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.
Refunds for returned items will be processed after inspection.
Refunds will be made to your original payment method.