Frequently Asked Questions 🤔
Have questions about your order, custom builds, shipping, or returns?
Find quick answers to our most common questions here.
Still need help? Our team is ready to assist you 24/7 — just Contact Us! 💙
❓ How can you help?
💡 We help you find the best PC parts, build your dream rig, and ship it worldwide with genuine warranty. Our support team is here for advice and troubleshooting — anytime!
🔄 What is your return policy?
✅ We accept returns within 7 days for eligible products that are unused and in original packaging. Custom-built PCs may have special return conditions. Please see our Return Policy.
💳 What payment methods do you accept?
💰 We accept secure online payments including credit/debit cards, UPI (for India), bank transfers, and trusted payment gateways.
🌍 Do you ship internationally?
✈️ Yes! We ship parts, rigs, and accessories across UAE, India, USA, UK, Canada & selected worldwide locations. See our Shipping Policy for details.
🔒 Is my order secure?
🔐 100%! All payments are encrypted and your data is protected by our Privacy Policy. We never sell your info — ever.
✅ Submit a Task
Got an issue or need an upgrade? Submit your task — our tech team will handle it fast and right.
💬 Send Us a Message
Questions, build advice or custom quotes — send us a message anytime. We’re here to help!
⭐ Trusted Experience
Over 8 years building rigs and sourcing parts. 100% genuine hardware, real support, zero shortcuts.
Frequently Asked Questions 🤔
We ship locally in UAE & India, and internationally to the USA, UK, Canada, and selected worldwide locations.
All orders are packed securely and insured for peace of mind. 🌍✈️
Check our Shipping Policy for full details!
We accept returns within 7 days for eligible products that are unused and in original packaging.
Custom-built PCs may have different return conditions.
Please read our Return Policy for all the info! ✅
We accept secure online payments:
💳 Credit & Debit Cards
🏦 Bank Transfers
🇮🇳 UPI (for India)
Trusted payment gateways
All transactions are encrypted for your safety. 🔒
Need help with an order or custom build?
Contact our 24/7 support team:
📧 info@rygens.com
📞 UAE: +971-545718292
📞 India: +91-8727020338
Or use our Contact Form. We’re always here for you! 💙
